not getting my email notification

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    yesserno
    Asked on October 28, 2020 at 10:14 AM

    why am i not getting my forms emailed to me any more

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    Dagmar_B
    Answered on October 28, 2020 at 11:14 AM

    Hello,

    Is this the same matter as the one you mentioned in your other thread of yesterday over here:https://www.jotform.com/answers/2659489- ? A colleague tried to help you there. Please check her solutions.

    If that matte was resolved and you were receiving the submission in the meantime and now it stopped again please let us know.
    From our end it does look like the notifications are leaving our servers. Did the not-receiveing issue start at a particular time? Could you tell us?

    This chapter in our guide may also be helpful if you are looking for additional tips on how to prevent email issues.

    https://www.jotform.com/help/chapter-12-email-problems