Please cancel my subscription

we have decided to not use this service at this point and i am also unable to login with this email even though you could send me the invoice to it.

Thank you for contacting us.

I can see that your account is due to downgrade on 17th November.

If you are having problem logging in, I may recommend trying to reset your password, please see guide here: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

Once you are logged in, you can certainly view your invoices following this guide: https://www.jotform.com/help/329-how-to-check-invoices

Please let us know if you have any more queries, thank you!