Please cancel my subscription

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    Angela Taylor 
    Asked on October 28, 2020 at 11:07 AM

    we have decided to not use this service at this point and i am also unable to login with this email even though you could send me the invoice to it.



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    Yvette_L
    Answered on October 28, 2020 at 12:21 PM

    Thank you for contacting us.

    I can see that your account is due to downgrade on 17th November.

    If you are having problem logging in, I may recommend trying to reset your password, please see guide here: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Once you are logged in, you can certainly view your invoices following this guide: https://www.jotform.com/help/329-how-to-check-invoices

    Please let us know if you have any more queries, thank you!