The survey I am using won't calculate the score

  • rodriguez11711
    Asked on October 28, 2020 at 11:11 AM

    Good Afternoon,

    I am trying to create a quiz that calculates a score at the end of the quiz. I put in the calculated values but when I go to test the quiz on my app it says, "Your quiz score is out of 5." Could someone please help me out.

  • Yvette_L
    Replied on October 28, 2020 at 12:42 PM

    Thank you for contacting us.

    I can see that the form calculation doesn't add up the values for some reason.

    I've cloned your form and deleted the calculations. I've then re-added them, and that fixed this issue. I may recommend you that you delete too all calculations and add them once again and that should fix this problem for you too.

    Please let me know if you have any more queries, or if the issue still persists, thank you!

  • rodriguez11711
    Replied on October 28, 2020 at 2:32 PM

    The issue still persists. It does not put there score in the total area after they submit the test.

  • rodriguez11711
    Replied on October 28, 2020 at 2:52 PM

    Okay I got the score to work now trying to get the score to display on the thank you page.

  • rodriguez11711
    Replied on October 28, 2020 at 3:04 PM

    Got It to work. Thank You! Last question. Do I own the data from the results of these quizzes? If not how can I?

  • rodriguez11711
    Replied on October 28, 2020 at 3:28 PM
    Took it again and nothing happened.
    ...
  • jonathan
    Replied on October 28, 2020 at 6:10 PM

    We apologize for inconvenience. I checked on your form and I was able to identify the caused of issue.

    1. There is a mistake in the calculation formula in the Calculation widget. You can fixed by removing the extra "+" at the end
      1603922645 5f99ead596e3e zzz 2020 10 29 Screenshot 10
    2. You have added a Condition/Calculation which was just a duplicate of the calculations from the Calculation widget. Do not use Condition/Calculations that affect the Calculation widget. I suggest removing/deleting the related Condition/Calculation in the form.
      1603922823 5f99eb8758d98 zzz 2020 10 29 Screenshot 21


    The calculations should work when applied properly.

    ---

    Do I own the data from the results of these quizzes? 

    Can you please clarify how you meant. You can integrate to Quiz form.

    User guide : Turn Your Form into a Quiz or Exam

    Please let us know if you need further assistance.