Bright house Aussie a scam?

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    Maverick Pond 
    Asked on October 28, 2020 at 11:36 AM

    Is brighthouseaussie.com a real website? They took our money and not getting back been 10 days

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    Yvette_L
    Answered on October 28, 2020 at 01:13 PM

    Thank you so much for reaching us about this.

    I checked the user owner of the form, and it's a premium user with a secure webpage. We will need more evidence before reaching the client.

    I'd advise you to please try to contact Bright House. I can see they also have a phone number.

    We will keep alert about the user.

    Please, if you find something suspicious in any of our forms, let us know.

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    Maverick  
    Answered on October 28, 2020 at 02:04 PM

    Here I just asked them about the dog I just bought as a different name. And they say it’s still for sale.

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    Basil_A
    Answered on October 28, 2020 at 04:23 PM

    Hi,

    None of the forms that user has under Jotform has any form of payments, they are all inquiry forms.

    We do not have a number for the user, please contact the company regarding the dog.

    Thank you.

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    Maverick Pond 
    Answered on October 28, 2020 at 04:27 PM

    Correct. It was cash app. Thank you for your time. 1603916836_5f99d42494652_8BCBFC26-D93B-4

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    Maverick Pond 
    Answered on October 29, 2020 at 04:47 AM

    Site is totally a scam. And your platform is supporting this person scam. This isn’t a legit company. No address and phone number untraceable to an address.

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    Basil_A
    Answered on October 29, 2020 at 05:53 AM

    Hi,

    Thank you for informing us, the user's account has been suspended and his forms have been disabled as well.

    Please let us know if you require any further assistance.

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    Maverick Pond 
    Answered on October 29, 2020 at 07:49 AM

    How can I get my money back? Anyway the website is linked to an address?

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    Mike_G
    Answered on October 29, 2020 at 08:13 AM

    Based on the information you have provided, the payment was processed outside the form that you have submitted. We can only suggest that you contact CashApp, which is the payment processor that collected your payment to see if they can find a way to help you get your money back.

    In addition to that, I just would like to clearly inform you that JotForm is not, in any way, affiliated with CashApp.