Some words cannot be translated

  • Profile Image
    sincereimmigration
    Asked on October 28, 2020 at 12:19 PM

    Hi Support team,

    I cannot translate some words in the form: (the English words in Chinese version)

    1603901912_5f9999d8600a6_done.png1603901912_5f9999d860ace_see error.png1603901912_5f9999d85fc55_other option.pn1603901912_5f9999d86452d_Please select.p


    I cannot find them in both fields translation and form warnings. Can you help?

    Thank you very much!


    Kind regards,

    Fong

  • Profile Image
    BJoanna
    Answered on October 28, 2020 at 02:03 PM

    Is the issue only related to the dropdown field? You can enable the "Show Text as Empty Option" and acc custom text, which you will then be able to translate.

    1603908021_5f99b1b52fd87_pleaseselect.PN

    Here is a demo form - https://form.jotform.com/203015045722038