We would like to remove a form from our website

  • Profile Image
    Carrie Flowers 
    Asked on October 28, 2020 at 12:28 PM

    We have recently closed our account and now we need this link removed from the website. Can this be done on your side?

  • Profile Image
    Katherine_W
    Answered on October 28, 2020 at 02:02 PM

    Hi there,

    Happy to help!

    When I click on the link you have provided, I receive this message:

    1603907852_5f99b10cd7a5a_

    Are you able to provide an accesible URL to the webpage where the form currently is?

    We cannot remove links from your external website on our end as we do not have access to your site platform. If the form is embedded on the site, I recommend removing the embed code from your website: we can certainly help you find this by Inspecting the page (you can right-click on the page itself and select the Inspect option as well).

    However, because we do not have access to your webpage platform, there is not much else we can do.

    We await your response.