HELP!!! I upgraded the Incorrect Account!!!!

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    AAH_Learntech
    Asked on October 28, 2020 at 01:20 PM

    I upgraded the incorrect account to the Gold Plan and need to switch the upgrade to the correct account. Please HELP!!! ASAP!!!

    My email is kelly.campbell@aah.org or 414-587-6214

    I need to switch the Gold Upgrade to our Main Account, not the sub account. Please help!!

    Thanks!

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    Jeanette
    Answered on October 28, 2020 at 03:36 PM

    You have you paid for 2 accounts today under the corporate domain @advocatehealth.com 

    Please confirm which one is the one you wish to cancel and get refunded?

    1603913785_5f99c839edc94_2663131-incorre


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    AAH_Learntech
    Answered on October 29, 2020 at 02:07 PM

    Please cancel the AAH_Learntech upgrade - and thank you so very very much!!

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    Basil_A
    Answered on October 29, 2020 at 04:43 PM

    Hi,

    As per your request, the subscription for the account "AAH_Learntech" has been cancelled. Please allow 2 - 5 days for the refund to be processed.

    Please let us know if you require any further assistance.