Attachments not available for download

  • Profile Image
    SAEFSC
    Asked on October 28, 2020 at 01:26 PM

    It seems on this jotform: https://www.jotform.com/tables/202816640801045, we can not download attachments for some submissions. I am unsure why, but we need to have access to them as we are missing about 50 attachments.

    The error received is:

    404 Not Found (S3): /jufs/SAEFSC/202816640801045/4795732646413686534/FullSizeRender.mov


  • Profile Image
    Jimmy_D
    Answered on October 28, 2020 at 03:35 PM

    Our apologies for the inconvenience.

    I checked your submissions page, and I am able to download the attached video files.

    Here is the URL that I have used:- https://www.jotform.com/tables/202816640801045

    Kindly clear your browser caches or try accessing the data from a different browser. You should be able to download the uploaded file, just like I did. 

    Regards,