Issue a refund

  • MomentumSportsPerformance
    Asked on October 28, 2020 at 1:39 PM

    Hello,

    I wanted to find out if it is possible to issue a refund back through Jotform for someone who paid through a Jotform?

  • Jeanette JotForm Support
    Replied on October 28, 2020 at 3:22 PM

    This is not possible, you should go to your dashboard in your payment gateway, in order to issue a refund to your client.