Issue a refund

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    MomentumSportsPerformance
    Asked on October 28, 2020 at 01:39 PM

    Hello,

    I wanted to find out if it is possible to issue a refund back through Jotform for someone who paid through a Jotform?

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    Jeanette
    Answered on October 28, 2020 at 03:22 PM

    This is not possible, you should go to your dashboard in your payment gateway, in order to issue a refund to your client.