Storage Account

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    glennbrown
    Asked on October 28, 2020 at 02:16 PM

    We updated our account to storage with the belief that this would provide an additional 100 submissions on top of our 130 monthly. Our account still says that we are out of submissions - HELP

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    Basil_A
    Answered on October 28, 2020 at 04:54 PM

    Hi,

    The storage plan doesn't increase the submission limit, it increases the allowed storage to unlimited. If you want you can upgrade to the bronze plan which allows 1,000 submissions.

    If you would like to just cancel the storage plan, I can cancel it and refund you the amount.

    Looking forward to your reply.