Cannot access account

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    Laura Leavens 
    Asked on October 28, 2020 at 02:32 PM

    Hi,


    I cannot access my account for some reason, and I tried to reset my password but I never received the link in my email (and I checked the spam folder). I had received the confirmation email when I made the account so I know there was no typo in my details. Please help ASAP. THANK YOU!


    Best,
    Laura

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    Jovanne_A
    Answered on October 28, 2020 at 05:18 PM

    Hi Laura, thank you for contacting JotForm support.

    I have sent a new password reset link instruction to your email l*****s@purdue.edu. Kindly use that link to reset your password.

    Please check your email inbox, and let us know how it goes.