Considering Upgrading Account

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    torimudge
    Asked on October 28, 2020 at 02:59 PM

    We currently have the silver account and paid for the 12month period so it was discounted to $234.

    We are considering upgrading. We do have the 50% off nonprofit discount. Does this apply if we do the 12month upfront payment or only if we pay month to month?

    For the gold account, what is the 12month upfront payment?

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    Cecile_A
    Answered on October 28, 2020 at 06:03 PM

    Hello torimudge,

    Kindly allow me some time to look into your concern. I'll get back to you.

    Thank you.

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    Cecile_A
    Answered on October 28, 2020 at 06:31 PM

    Thank you for your patience.

    Nonprofit discount is valid for both monthly and yearly billing cycles. Since your account is on Stripe, you can go ahead and upgrade to the Gold Yearly plan. The system will automatically apply a prorated upgrade.

    Let us know if you have further questions. Thank you.