Account login issues

  • Nini
    Asked on October 28, 2020 at 3:51 PM

    Hi I am trying to sign in my google account


    namanagementgroup@gmail.com however it is not allowing me.

  • VincentJay
    Replied on October 28, 2020 at 6:23 PM

    Hello,

    Your account got suspended by our reviewer team because of clickbait. Please check our terms for more information: https://www.jotform.com/terms/

    If you have any questions, please let us know. Thank you!

  • Nini
    Replied on October 28, 2020 at 7:28 PM
    Okay, how do I recover my account?
    ...
  • John Support Team Lead
    Replied on October 28, 2020 at 11:06 PM

    We need this form to be purged from the account for it to be reactivated: Team Abundance Template

    Also, we highly recommend using your own corporate domain as the account's email instead of the free one (gmail) that you are using.

  • Nini
    Replied on October 28, 2020 at 11:28 PM
    Sure feel free to purge the template document.
    Yes, actually working on the mechanics of getting my corporate domain
    email, it's all baby steps and daily efforts.
    definitely appreciate the feedback, it should be up in a few days or so.
    ...
  • jherwin
    Replied on October 29, 2020 at 3:54 AM

    I have now deleted the offending form from your account and activated your account. Please refrain from creating such forms or adding any guilty fields to the forms to avoid any further suspensions on your account.

    Thank you for your cooperation.

  • Nini
    Replied on October 29, 2020 at 4:28 AM
    It's official my corporate email is now active! thanks for the motivation.
    ...
  • Nini
    Replied on October 29, 2020 at 8:28 AM
    Excellent! thank you !
    ...