If I delete the existing submissions, the limit will go back up to 100?

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    rjackson851
    Asked on October 28, 2020 at 04:28 PM

    Hi,

    I'm a basic account user, I was wondering if the submission limit can be started over after deleting the existing submissions on the same form. I would like to check before I delete them.

    Please advise ASAP. Thanks so much!

    Rachel

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    VincentJay
    Answered on October 28, 2020 at 07:40 PM

    Hello Rachel,

    Unfortunately, deleting submissions will not remove the monthly limit to your account. However, we reset the limit back to zero every first day of the month.

    Please check this page for more information about account usage and limits: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    Also, please keep in mind that deleted submissions are not recoverable. Thank you!