Monday.com integration: I can't save the integration because it will not provide fields to match

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    sctourism
    Asked on October 28, 2020 at 04:43 PM

    I am integrating to a Monday.com group and I cannot save the integration because it will not provide a list for me to "Match your monday.com fields to your JotForm fields". Please help.



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    sctourism
    Answered on October 28, 2020 at 05:10 PM

    Here is another image. I've re authenticated the API and created a new integration in monday.com to see if that will fix the issue and none of this will work. Please respond as soon as possible.

    email: info@sunshinecoastcanada.com

    Thank you!1603919441_5f99de51d32d4_Capture.JPG

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    Niko_N
    Answered on October 28, 2020 at 08:22 PM

    Hi,

    Thanks for reaching out to us!

    I've tested Monday.com integration using a cloned version of your Sunshine Coast Tourism Membership Form, however, was not able to replicate the issue:1603930813_5f9a0abde7f48_

    Could you please let us know which form you are trying to integrate so that we can check that as well?

    As I can check, there's an empty form under your account with no fields added. If you are trying to integrate that form, please note that it won't work, since integration won't have any form fields to match with Monday.com

    Please check and let us know if the issue persists.

    Thank you!