Payment form with Stripe

  • a.frigo
    Asked on October 28, 2020 at 5:17 PM

    I'm testing integration with stripe and I get

    Stripe Payment Error

    No API key provided. (HINT: set your API key using "Stripe::setApiKey()". You can generate API keys from the Stripe web interface. See https://stripe.com/api for details, or email support@stripe.com if you have any questions.

     on form

    https://form.jotform.com/203015729650350

  • Welvin Support Team Lead
    Replied on October 28, 2020 at 8:09 PM

    You have Stripe in the form, but it is not yet connected to any Stripe account.

    1603929673 5f9a064947cc4  Screenshot 10

    You have to edit it, and connect. Please try that again, and let us know.

    Thanks

  • a.frigo
    Replied on October 29, 2020 at 3:28 AM
    I did it two times before I write you.
    When I click to connect strive i have been asked for stripe login and
    password, then 2nd factor and then the stripe website asks me to confirm
    the jotform application.
    After all confirmation i was sent back to jotform and the button shows the
    new status (connected)
    Although if I exit editor, close the browser and get again into jotform
    editor, the button still asks for stripe connection.
    Any idea?
    Il gio 29 ott 2020, 01:09 JotForm ha scritto:
    ...
  • Vick_W Jotform Support
    Replied on October 29, 2020 at 5:35 AM

    Hi there,

    It could be due to erroneous integration. Please delete the integration and then connect it again. Here is how you can do it.

    1603964021 5f9a8c75c8cf2  Screenshot 10

    Once it is deleted please add it again from Form Elements.

    1603964106 5f9a8cca428e3  Screenshot 21

    Please try it and if the issue persists then let us know.

    Thanks.

  • a.frigo
    Replied on October 29, 2020 at 5:28 PM
    It worked, thanks.
    Il gio 29 ott 2020, 10:35 JotForm ha scritto:
    ...