What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My contact form not working - Account auto-suspended.

    Asked by wescam on September 10, 2013 at 08:06 AM
    Screenshot
    contact form source site
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    JotForm Support

    Answered by ashwin_d on September 10, 2013 at 08:36 AM

    Hello wescam,

    Your contact form is not working because your account is suspended and your forms are disabled. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!