Death of account holder

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    Jan Blauer-Chima 
    Asked on October 28, 2020 at 07:12 PM


    I am the executor of the estate of Erik C. Guzman, with whom your company had recent transactions.

    Please contact me with information how to deactivate/cancel what has been set up, and what legal documentation you require for discussing this matter.

    Thank you.

  • Profile Image
    Answered on October 28, 2020 at 11:10 PM

    We will be glad to help you with your concern.

    Can you give us more details about the account you are referring to so we may check its status and its subscription's status on our end, please?

    You can tell us the username of the account or the email address it is associated with.

    We will wait for your response.