What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Regarding a new sub account user

    Asked by marcstiehr on September 10, 2013 at 09:30 AM

    I created a sub account for user adamico.  What do I provide her as login and password information?

    sub account new sub account
  • Profile Image
    JotForm Support

    Answered by jonathan on September 10, 2013 at 09:49 AM

    Hi,

    Please review this guide How-to-Share-Forms-with-a-Sub-Account-User

    Your question was answered from step #2 onward

    And the explanation for the new created sub account/s is this.

    Step 5.1 -  If those with whom you are sharing the form(s) have no account, then they will need to sign up for JotForm by registering for a new account. They will then be able to log into JotForm to view the shared forms as a sub-account user of the main account.

    Step 5.2 -  If they already Have a JotForm account, then all they need to do is login to their Account to view the shared forms.

    Please inform us if you need further assistance.

    Thanks.