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awlillawarraAsked on October 28, 2020 at 8:27 PM
We're an Animal Rescue volunteer organisation. We've had a request for new foster parents go somewhat viral and as so, are exceeding storage limits and near submission limits. I'm concerned it's not going to slow up straight away...
As month is rolling over in a couple of days, and we rarely come near the limit, I'd like to be able to reduce holdings to bring us back into quota. Please advise.
thanks
donna
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Vick Support Team LeadReplied on October 29, 2020 at 12:12 AM
Hi Donna,
You can delete the old submissions from both Form Tables and Form Inbox section. Please check out the guide below for step by step instructions.
https://www.jotform.com/help/377-how-to-delete-form-submission-data
Please also make sure that you delete them from the trash folders as well as shown in the guide above(please note that once you do, they can not be restored.). Please check the guide below to download the submissions first.
https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf
Let us know if you need further assistance.
Thanks.
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awlillawarraReplied on October 29, 2020 at 1:28 AM
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Vick Support Team LeadReplied on October 29, 2020 at 2:44 AM
Hi Donna,
I've created a new ticket for your new question and you'll receive a response to it shortly on the following link:
https://www.jotform.com/answers/2664807
Thanks.