My form title is incorrect when link is shared as a text message

  • ricksalazar
    Asked on October 28, 2020 at 10:14 PM

    I been coping my forms and the title are incorrect it shows the the title of the one I copied from to make the form.

    I made sure that it changed in the setting area.

  • Girish JotForm Support
    Replied on October 29, 2020 at 1:49 AM

    I understand that you are referring to the form title that is shown on the browser tab.

    To update that you will need to update the page title section inside your form settings:

    1603950530 5f9a57c2a79b0 2910 3 Screenshot 10

    Here is a useful guide for reference: https://www.jotform.com/help/373-how-to-change-the-page-title-of-the-form


  • ricksalazar
    Replied on October 29, 2020 at 2:28 AM
    Yes But issue I am having is that when I text it to some one it shows like this 
    Supposed to be the horned frogs Thanks Rick
    Sent from Yahoo Mail for iPhone
    ...
  • Mike_G JotForm Support
    Replied on October 29, 2020 at 5:09 AM

    We would like to apologize for any inconvenience. For some reason, the screenshot(s) you are trying to share with us was not posted. If you are replying directly from your email, may I suggest that you reply to this ticket instead, please? You can include a screenshot in your reply by following the instructions in this guide — https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    To my understanding, you are sharing your form as a text message using its direct link. I have checked your form and I was able to confirm that you haven't changed yet the Page Title my colleague suggested you to update.

    I have cleared your account's form cache on my end. Kindly check if that made any difference.

    We will wait for your response.