Almost Full Account

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    HantieSaayman
    Asked on October 28, 2020 at 11:15 PM

    Good day,

    I received an email that I am fast approaching 100 submissions for the month whereafter my forms will be locked.

    Please advise the exact number of submissions I am on.

    Regards,

    Hantie Saayman

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    BJoanna
    Answered on October 29, 2020 at 03:05 AM

    This month you received 92 and the limit for the free accounts is 100. You can check your usage and limits on the Usage page.

    Understanding Your Account Usage and Limits

    Once you reach the limit you will receive another email and you will have 1 day to upgrade. If you do not upgrade within 1 day your forms will be disabled. They will be re-enabled once the submissions counter reset, which will happen on the first day of the following month.

    How to Upgrade My Account