Account showing form over qouta

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    FrankFresch
    Asked on October 29, 2020 at 06:37 AM

    Dear Jotform,

    Our forms are not working, because we have reached our quota for upload space, however I have deleted all the entries and that changed the status correctly so I believe they should be working.

    I would be thankful if you can look into this.

    Kind regards,

    Frank

  • Profile Image
    Sam_G
    Answered on October 29, 2020 at 07:12 AM

    Hi FrankFresch,

    Thank you for contacting Support.

    We're sorry for the inconvenience.

    I have manually refreshed your counters and your forms are not over the quota.

    If you need further assistance, let us know.