Account Suspended

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    Hamza Azam  
    Asked on October 29, 2020 at 07:28 AM

    Hi, I'm Hamza Azam i'm Provide Jotform Building Service on fiverr and upwork i have done many orders and get many Clinets to jot form but recently account of my Clinet is suspended i don't know whats happen please help me out here

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    Richie_P
    Answered on October 29, 2020 at 07:46 AM

    I have checked the account dancefloorhireco and it seems the form 203001306715035 is collecting credit card information which violates our terms of use.

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    If you want to receive payments in your form, you would have to use the payment integration.

    Guide:https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform

    To lift the suspension in your account, we would have to delete the guilty fields in your form.

    Let us know if you wish to comply with our terms.