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nonuekwusiAsked on October 29, 2020 at 10:02 AM
Hello,
I would like to receive a notification in the JotForm inbox if a responder makes a change to their form. Is there a way to do this in JotForm?
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Richie JotForm SupportReplied on October 29, 2020 at 10:41 AM
It is possible to receive an email notification once a submission is edited.
Please make sure that the send on Edit feature is enabled in your notification email.
In the form builder go to Settings>Emails>notification>Advanced
However, it is not possible to show in the inbox if the submission was edited.
To clarify, do you want to show a sign that a form is edited in the inbox?
Can you please share more information regarding this feature in the inbox?
Looking forward for your response.
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nonuekwusiReplied on October 29, 2020 at 10:45 AM
Hi,
So our form currently has an approval process that allows the submitter to correct their submission if there are errors. We would like to receive a notification in the JotForm inbox when the user has corrected their errors.
Here is the link to our form:
https://www.jotform.com/build/202235145326143
Thank you.
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Anita_KReplied on October 29, 2020 at 11:33 AM
You can achieve this with the steps my colleague has described above. The "Send on Edit" feature on a notification e-mail will re-send that notification if the submission has been edited/modified/corrected.
I can see that you also have a Get Page URL widget on the form with conditional notification e-mails. This is another great way to send out a different e-mail to the original notification e-mail when the submission gets edited. Since based on the form you seem to be comfortable with using conditional notification e-mails, can you please explain what is it in your current setup that is not working?
Looking forward to your reply.