502 error when the form is submitted

  • brownlaivy
    Asked on October 29, 2020 at 11:06 AM

    Form freezes and wont allow to sumbit says 502 bad gateway

  • Richie JotForm Support
    Replied on October 29, 2020 at 12:11 PM

    May we know if your form is embedded to a web page? If yes, kindly share the web page URL so that we can check?

    May we know if you're referring to the form https://www.jotform.com/form/203014770490044?

    Can we test a submission using your form?

    Looking forward for your response.

  • brownlaivy
    Replied on October 29, 2020 at 1:28 PM
    It started working...was nlt imbeded i send link tl patients
    ...
  • Kiran Support Team Lead
    Replied on October 29, 2020 at 3:10 PM

    Apologies for the trouble being caused. Our backend team has confirmed that the system is stable now and should be working fine. Please let us know if you notice any further issue. We will be happy to take a look again.

    Thank you!

  • brownlaivy
    Replied on October 29, 2020 at 3:28 PM
    Thnks
    ...