502 error when the form is submitted

  • Profile Image
    brownlaivy
    Asked on October 29, 2020 at 11:06 AM

    Form freezes and wont allow to sumbit says 502 bad gateway

  • Profile Image
    Richie_P
    Answered on October 29, 2020 at 12:11 PM

    May we know if your form is embedded to a web page? If yes, kindly share the web page URL so that we can check?

    May we know if you're referring to the form https://www.jotform.com/form/203014770490044?

    Can we test a submission using your form?

    Looking forward for your response.

  • Profile Image
    brownlaivy
    Answered on October 29, 2020 at 01:28 PM
    It started working...was nlt imbeded i send link tl patients
    ...
  • Profile Image
    Kiran
    Answered on October 29, 2020 at 03:10 PM

    Apologies for the trouble being caused. Our backend team has confirmed that the system is stable now and should be working fine. Please let us know if you notice any further issue. We will be happy to take a look again.

    Thank you!

  • Profile Image
    brownlaivy
    Answered on October 29, 2020 at 03:28 PM
    Thnks
    ...