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gabrielamonteforteAsked on October 29, 2020 at 11:23 AM
Hello!
I have created a form and integrated it into ASANA. The task is created well but the information that I selected from the form for the task name does not work.
In ASANA it appears as "This question type is not available. Please contact JotForm support."
The rest of settings works ok.
Could you help me with that issue, please?Thank you!
Best greetings,Gabriela
Page URL: https://form.jotform.com/202723883473157 -
John Support Team LeadReplied on October 29, 2020 at 12:54 PM
Unfortunately, Multiple Choice fields are not supported for this integration. However, the output of the multiple checkbox field can be copied to a Textbox field by setting up a condition as below:
Then, the Textbox field can be mapped to the Asana integration instead of the Multiple Choice field.
Let us know if that works for you.
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gabrielamonteforteReplied on October 29, 2020 at 2:44 PM
Thank you JohnRex,
That works perfect! :)