ASANA integration: Multiple Choice field is not supported

  • gabrielamonteforte
    Asked on October 29, 2020 at 11:23 AM

    Hello!

    I have created a form and integrated it into ASANA. The task is created well but the information that I selected from the form for the task name does not work.
    In ASANA it appears as "This question type is not available. Please contact JotForm support."
    The rest of settings works ok.

    Could you help me with that issue, please?

    Thank you!

    Best greetings,

    Gabriela

    Jotform Thread 2665844 Screenshot
  • John Support Team Lead
    Replied on October 29, 2020 at 12:54 PM

    Unfortunately, Multiple Choice fields are not supported for this integration. However, the output of the multiple checkbox field can be copied to a Textbox field by setting up a condition as below:

    1603990414 5f9af38e4810f  Screenshot 10

    Then, the Textbox field can be mapped to the Asana integration instead of the Multiple Choice field.

    Let us know if that works for you. 

  • gabrielamonteforte
    Replied on October 29, 2020 at 2:44 PM

    Thank you JohnRex,

    That works perfect! :)