ASANA integration: Multiple Choice field is not supported

  • Profile Image
    gabrielamonteforte
    Asked on October 29, 2020 at 11:23 AM

    Hello!

    I have created a form and integrated it into ASANA. The task is created well but the information that I selected from the form for the task name does not work.
    In ASANA it appears as "This question type is not available. Please contact JotForm support."
    The rest of settings works ok.

    Could you help me with that issue, please?

    Thank you!

    Best greetings,

    Gabriela

  • Profile Image
    JohnRex
    Answered on October 29, 2020 at 12:54 PM

    Unfortunately, Multiple Choice fields are not supported for this integration. However, the output of the multiple checkbox field can be copied to a Textbox field by setting up a condition as below:

    1603990414_5f9af38e4810f_

    Then, the Textbox field can be mapped to the Asana integration instead of the Multiple Choice field.

    Let us know if that works for you. 

  • Profile Image
    gabrielamonteforte
    Answered on October 29, 2020 at 02:44 PM

    Thank you JohnRex,

    That works perfect! :)