Hippa compliance forms not working

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    hfrederick
    Asked on October 29, 2020 at 11:38 AM

    I've been having trouble all morning trying to access my forms and have people successfully submit them.


    Is this something you guys are aware of?

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    Gustavo_H
    Answered on October 29, 2020 at 01:24 PM

    Hi, @hfrederick.


    We are having a temporary issue with HIPAA accounts. Our team of developers is already working on it. I kindly ask for patience. The problem should be fixed soon. We will get back to you when we receive an update.


    Thank you for reporting it to us.

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    Kiran
    Answered on October 29, 2020 at 02:44 PM

    Apologies for the trouble being caused. Our backend team has confirmed that the system is stable now and should be working fine. We request you to check again and let us know if you notice any further issue. We will be happy to take a look again.

    Thank you!