Problem with stripe integration

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    apapresident
    Asked on October 29, 2020 at 11:57 AM

    I have most of my forms connected to stripe. Even though they are still actively connected to stripe they now cannot be submitted. When customers go to pay for a product they can submit all of their information except the credit card number and csv fields with have dots showing and customer cannot put in the credit card number and csv. Here is a screenshot of that area of one of my forms. You can type in the name fields etc but it will not allow credit card number or csv to be typed in.

    Screenshot
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    Patrick_R
    Answered on October 29, 2020 at 01:59 PM

    Hello! I tested your form: https://www.jotform.com/92586411568971

    This seems to have Stripe integrated. I was able to enter a credit card number in it (as shown in the screenshot below).

    1603994385_5f9b03110d6c5_Screenshot from

    Please provide us the Form ID/URL with which you're facing these issues.

    Thank you!