Invite By Email: Change Sender Email

  • Profile Image
    Donnelly_Tax_Law
    Asked on October 29, 2020 at 12:04 PM

    Hi,

    We have a few questions:

    1. Our form is set to private so when I invite people to complete the form, how can we have it emailed to them from one of our emails instead of the Jotform no reply email address?
    2. If we embed the form onto our website, can the client still have the option to 'Save and Finish Later'?

    Our desire is to have no confusion for our client about this questionnaire/form coming from us, so we want no reference to JotForm. In that case,

    it seems that perhaps embedding the form onto our website is best. Is this still secure (we do have an SSL cert on our site)?

    Because

    if we go into our Jotform's dashboard and invite a user to complete the form they get an email from Jotform email address and the person has to log-in or create an account with Jotform to complete the form...

    Is all this correct?

    So far we're really loving your product/service.

    Thank you,

  • Profile Image
    Ariel_P
    Answered on October 29, 2020 at 02:30 PM

    Hi there,

    Thank you for contacting Support.

    You can change the sender email for Email Notification and Autoresponder, but there seems to be no option to do it on the Invite By Email.

    I believe this is only available on Jotform Enterprise with its white labeling feature.

    Let us know if you have any questions or if you need further assistance.

    Related Guide: How to Add a Custom Sender Address to an Email Alert.

    I have moved your other concerns to the following support tickets so that we can address each separately:


  • Profile Image
    Willy Remi Jan Temmerman 
    Answered on October 29, 2020 at 03:32 PM

    DE MEESTE ZIJN ZO GEKOMEN, dat ze egaal zijn om te fietsen. Men is daar
  • Profile Image
    Willy Remi Jan Temmerman 
    Answered on October 29, 2020 at 03:38 PM

    De meeste zijn zo gekomen. Dat zij daar zijn. De meeste zijn zo gekomen.
  • Profile Image
    Ariel_P
    Answered on October 29, 2020 at 05:04 PM

    Hi Willy, I have moved your concerns to the following support tickets so that we can address them separately: