Stripe Integration: Where to find payment information after form submission

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    Asked on October 29, 2020 at 12:39 PM

    Good Morning!

    I have added the stripe payment collection to our form, tested it, and can't see where the payment info went.

    Can someone advise? Are we able to see the cc info on the form in any way or find where the info was stored?

    I created a product, made it $0, and added a note to charge later.

    Thank you!

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    Answered on October 29, 2020 at 03:09 PM


    Thank you for reaching out to us.
    Please give me a moment and I will get back to you as soon as I can.

    Best Regards,

  • Profile Image
    Answered on October 29, 2020 at 03:41 PM


    Thank you for your patience.

    I assume that you are wanting to view the Stripe payment information for the customer, is that right?
    For the Stripe payment details, there is a way to capture the customer payment information, if you need it for example to charge the customers later. When the "Create Stripe Customer Record" settings are on in the Stripe Integration, the customer's payment information will be saved, and you can view it from your Stripe Dashboard.

    Please see the guide below:
    How to Capture Stripe Payment Authorization

    Related guide:
    How to Inject Custom CSS Codes

    If you want to access the overall data of your submissions, you can find them by opening your form in the JotForm Tables. You can find the submission data for each form from My Forms, by clicking on the form you want to open, and clicking on Submissions button.

    If this would not have been what you meant, please let us know and we are happy to help you further!

    Best Regards,