Not receiving the "uploads" as attachments

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    MedplusSolutions
    Asked on October 29, 2020 at 12:43 PM

    Hello please help,

    I configure to "receive uploads as attachements' on the notification email but Im not receiving then separate. I'm receiving the uploads "images" as part of the new pdf document.

    Also I tried to download the uploads imgages from the submissions list, as I did before,

    downloading a zip file. but since the new version , I can"t download any of the uploads images. I can see them but can't download them.


    Need to receive those images on notification email,

    and if possile to sync it to my google drive.


  • Profile Image
    MedplusSolutions
    Answered on October 29, 2020 at 01:31 PM

    1603992700_5f9afc7ce2c7e_snip download z

  • Profile Image
    MedplusSolutions
    Answered on October 29, 2020 at 01:33 PM

    Also I tried with the one step download submissions- and when I receive the zip file , it does not include the

    uploads from the form Im referring to. https://hipaa.jotform.com/MedplusSolutions/InscripcionDeServicioMedpak


  • Profile Image
    Basil_A
    Answered on October 29, 2020 at 04:26 PM

    Hi,

    The attached file applies to the widget the allows uploading files, you are using the take photo widget.

    You can try using the upload file field or the image upload widget and the files will get attached and you will be able to download them directly from the submissions page.

    You can follow the guide below to integrate your form with google drive:

    https://www.jotform.com/help/192-how-to-integrate-a-form-with-google-drive

    Please let us know if you require any further assistance.