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PRGDeveloAsked on October 29, 2020 at 1:10 PM
Hi
I have conversation mode turned on in my Gmail account, this is my preference for work emails. This does mean that all Jotforms go under the same thread, which caps at 100. Can I make the subject line different for each one so it wont combine them somehow?
To be clear, I don't want to turn off conversation mode over all. I just want to Jot Forms to appear separately. They used to in my old Gmail account so I am not sure why they don't any more. Could it be because they used to go to a Google groups account first whereas now they are direct to my account?
Thanks
Jasmine
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Girish JotForm SupportReplied on October 29, 2020 at 3:37 PM
Yes, it is possible.
What you can do is edit the email by adding form fields on the email subject. So each email subject will be different for different submissions and the emails will not be grouped under one thread.
Here is an example:
Here is a useful guide: https://www.jotform.com/help/544-how-to-change-email-subject-or-make-it-dynamic
Do test and let us know if this helps.