Can I make the subject line different for each one so it wont combine them somehow?

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    PRGDevelo
    Asked on October 29, 2020 at 01:10 PM

    Hi


    I have conversation mode turned on in my Gmail account, this is my preference for work emails. This does mean that all Jotforms go under the same thread, which caps at 100. Can I make the subject line different for each one so it wont combine them somehow?

    To be clear, I don't want to turn off conversation mode over all. I just want to Jot Forms to appear separately. They used to in my old Gmail account so I am not sure why they don't any more. Could it be because they used to go to a Google groups account first whereas now they are direct to my account?


    Thanks

    Jasmine

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    gerardw
    Answered on October 29, 2020 at 03:37 PM

    Yes, it is possible.

    What you can do is edit the email by adding form fields on the email subject. So each email subject will be different for different submissions and the emails will not be grouped under one thread.

    Here is an example:

    1604000182_5f9b19b6c40b3_3010_3.png

    Here is a useful guide: https://www.jotform.com/help/544-how-to-change-email-subject-or-make-it-dynamic

    Do test and let us know if this helps.