It won't let me grant access

  • Kate_Jacobs
    Asked on October 29, 2020 at 2:03 PM

    I sent one of my coworkers the form I made in JotForm to complete, but it sent me an email saying I needed to grant access. However, when I click "Grant Access" it won't open, and I cannot find a place in the dash to do so. Please advise.

    Jotform Thread 2666492 Screenshot
  • Jimmy_D
    Replied on October 29, 2020 at 4:53 PM

    Our apologies for the inconvenience caused.

    Were you logged into your JotForm account when you tried to Grant access to your Coworkers?

    Also, you can directly add them as assignee to the form from the form settings.

    Here is the guide.- adding-assignees-to-your-form