How to stop receiving email notifications?

  • Profile Image
    animalchiropractic
    Asked on October 29, 2020 at 02:35 PM

    Hello

    I am a European Doctor and would love to use your site. I am on the free program presently.

    I have read a looked at your faq but still am not clear on the answer to this question.

    When I receive a submission that goes to jot form.com I receive an email.

    The email also contains the form and its answers.

    I would not want that information to be emailed to me and choose to manage all forms for now from your site.

    Is this possible?

    I hope this was clear.


    Imants


  • Profile Image
    KrisLei
    Answered on October 29, 2020 at 05:22 PM

    Hello Imants,

    I would not want that information to be emailed to me and choose to manage all forms for now from your site.

    The only way to disable the email notification is to delete it: -How-to-Delete-Notifications-Autoresponder

    To clarify it further, you would not like the submission to be saved on your account? I think this is not possible. All submissions made on the form are being saved automatically. However, we have an Auto-delete Submissions app in which it will delete the submissions instantly: https://www.jotform.com/integrations/auto-delete-submissions.

    Let us know if you need further assistance or if I have misunderstood your requirements. Thank you.

  • Profile Image
    animalchiropractic
    Answered on October 29, 2020 at 08:28 PM
     
    No I did not explain correctly.
     
    The e mail notification has in it the form filled by the person.  I would want the form not to be sent to me.  I would want just a notification not the form.  If the idea is to keep sensitive information private. Sending me an email with the completed form in it is no longer private. Do you understand what I am saying?
     
    Thank you
     
    imans
     
    Sent: Thursday, October 29, 2020 at 10:22 PM
    ...
  • Profile Image
    KrisLei
    Answered on October 29, 2020 at 09:37 PM

    To my understanding, you would like to remove the sensitive information on the email notification, correct?

    You can customize the email template or the content of the email notifications. Please refer to this guide: how-to-edit-the-email-template-for-notifications-and-autoresponders

    You can delete the fields that will contain sensitive information or delete the whole table inside the template and replace it with the necessary details according to your preference.