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Max BenedictAsked on October 29, 2020 at 3:08 PM
Hello,
I am currently trying to login to the account connected to the username thevanplan - it's working to login on my client's computer, but it is not working on my computer. It is giving me an incorrect username or password message, but I am definitely using the correct username and password. Help!
I need to finish these forms for them.
Thanks,
Max
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Basil JotForm SupportReplied on October 29, 2020 at 5:38 PM
Hi,
Can you try using incognito mode/ a different browser when logging in?
If it doesn't work could you try resetting your password?
Looking forward to your reply.