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sdeeseAsked on October 29, 2020 at 3:42 PM
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KrisLei Jotform SupportReplied on October 29, 2020 at 6:08 PM
Hello,
As I have verified, the email verification is sent to the account email (sdeese@quincoelectric.com), and the status on your account is "Email Verfied=True." I think you have already verified your email address.
Please do get back to us if you need further assistance.
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sdeeseReplied on November 9, 2020 at 2:10 PM
I am trying to add or rather change the send from email address option for my forms and when I select the option for verified it is supposed to send a code to the email address I specified and the issue is that the email containing the code is not being delivered, or rather it is not being delivered in a timely fashion.
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KrisLei Jotform SupportReplied on November 9, 2020 at 3:35 PM
Thank you for the additional information.
It seems that you are referring to the Sender Email on the email notifications on your forms, correct?
Please refer to this detailed guide: how-to-add-a-custom-sender-address-to-an-email-alert
You may also try setting up an SMTP for your form: how-to-setup-SMTP-for-a-form
I hope this helps. Let us know if you need further assistance.