What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My email address is on the Bounce list

    Asked by ocproperties411 on September 10, 2013 at 07:42 PM

    How do I get OCProperties411@gmail.com off the Bounce list?

    Page URL:

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    JotForm Support

    Answered by Tasha on September 10, 2013 at 08:31 PM


    I have removed your email address from our bounce list. It was placed in the bounce list for the reason below. For more information on how to prevent bounce related issues please review this guide

    Reason(s) : 5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried t= o reach does not exist. Please try\n5.1.1 double-checking the recipient's e= mail address for typos or\n5.1.1 unnecessary spaces. Learn more at\n5.1.1 h= ttp://support.google.com/mail/bin/answer.py?answer=3D6596 g8si9540471qam.89= - gsmtp"


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    Answered by ocproperties411 on September 11, 2013 at 12:55 AM

    Thank you!

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    Answered by khrisell on September 11, 2013 at 01:42 AM


    In behalf of my colleague Tasha, you are most welcome!

    We are glad to be any help with your jotform needs. 

    Feel free to contact us anytime if you have further questions or inquiry.

    If it is a new topic, we recommend that you open a new thread so that we could assist you better and avoid confusion.

    Thank you for using JotForm.. :)