My email address is on the Bounce list

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    Asked on September 10, 2013 at 07:42 PM

    How do I get off the Bounce list?

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    Answered on September 10, 2013 at 08:31 PM


    I have removed your email address from our bounce list. It was placed in the bounce list for the reason below. For more information on how to prevent bounce related issues please review this guide

    Reason(s) : 5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried t= o reach does not exist. Please try\n5.1.1 double-checking the recipient's e= mail address for typos or\n5.1.1 unnecessary spaces. Learn more at\n5.1.1 h= ttp:// g8si9540471qam.89= - gsmtp"


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    Answered on September 11, 2013 at 12:55 AM

    Thank you!

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    Answered on September 11, 2013 at 01:42 AM


    In behalf of my colleague Tasha, you are most welcome!

    We are glad to be any help with your jotform needs. 

    Feel free to contact us anytime if you have further questions or inquiry.

    If it is a new topic, we recommend that you open a new thread so that we could assist you better and avoid confusion.

    Thank you for using JotForm.. :)