HIPAA account: Temporarily Back-end unavailable

  • Profile Image
    Asked on October 29, 2020 at 05:47 PM

    We are receiving an error message saying temporarily back end unavailable.... how long is this going to take until it gets back up and running? Please let us know ASAP.

    Thank you, Jackie

  • Profile Image
    Answered on October 29, 2020 at 11:06 PM

    Hello Jackie,

    Are you still experiencing the issue?

    We were experiencing a temporary issue at our end which was fixed by our backend team. Are you still getting the same error?

    Do let us know if you have further questions.