Logging in does not work

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    Edward Schembor 
    Asked on October 29, 2020 at 06:31 PM

    When I log-in to my account, nothing happens and I'm re-directed to log-in once again. I can't access any of my data.

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    Mike_G
    Answered on October 29, 2020 at 11:19 PM

    We would like to apologize for any inconvenience.

    I have checked the account associated with the email address you are contacting us from and it has an active status.

    I would suggest that you try clearing your current browser's cache or you can also try logging into a different browser and/or device to test the issue.

    Feel free to let us know if you need any further assistance.

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    Mike_G
    Answered on October 30, 2020 at 04:55 AM

    We would like to apologize for any inconvenience. It seems that the issue you have experienced is related to the issue we have encountered earlier. However, I'm glad to inform you that the issue was escalated to our developers right away and we just got an update from them that the issue has already been resolved. Please check your form again and feel free to let us know if the issue persists on your end.