Substring widget not working

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    zahraproperties1
    Asked on October 29, 2020 at 06:39 PM

    Hi, team I have a substring widget installed in my find a soulroom form that is not working.

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    JohnRex
    Answered on October 29, 2020 at 11:39 PM

    I'm not sure which field are you trying to extract the strings from:

    1604029017_5f9b8a59bb4ce_

    But the widget only works with single liner fields such as SHORT TEXT ENTRY field. It won't work for other field types especially for multi-liner/box fields.

    If you could specify which of the fields you want to extract the strings from, we'll try it on our end and provide possible solutions.


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    zahraproperties1
    Answered on October 30, 2020 at 03:51 PM

    I am trying to capture get page URL as the link will have the email id of the referrer and I need the string. to get that.

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    JohnRex
    Answered on October 30, 2020 at 05:16 PM

    Okay, so looking on the form, the field ID you used seems incorrect:

    1604092287_5f9c817f6ca0b_

    The field ID is not available when you're on CARD FORM, so only the unique name is shown here:

    1604092495_5f9c824f581e6_

    So in order to view the field ID, switch to CLASSIC LAYOUT, copy the field id there, and revert to CARD FORM:

    1604092567_5f9c82978b20e_

    1604092596_5f9c82b410c9b_

    So it should be #input_68.

    Please try that and let us know how it goes on your end.