Unable to connect to the PayPal Integration

  • ut.ferrara
    Asked on October 29, 2020 at 6:44 PM

    Hi! I'm trying to use the product order form template and having issues getting PayPal to sync. Is there a known problem with that or could I switch payment to Stripe instead? And how do I go about doing that?

    Page URL: https://form.jotform.com/203016216746146
  • roneet
    Replied on October 29, 2020 at 11:30 PM

    Are you trying to connect to the Test mode of the PayPal account? If no then the first switch to the Live mode then try connecting to your Live account.

    1604028601 5f9b88b9ba335 Screenshot 10


    Also, you require the PayPal business account in order to connect to the PayPal integration.

    Let us know how it goes.

    Thanks.

  • ut.ferrara
    Replied on October 30, 2020 at 7:58 PM

    Oh thank you! That worked.

    Ok. One more question. What if people want to order more than one size of an item or more than one color? I don't see that's possible with the way this is set up. Maybe the different colored items I should list as separate choices?

    And what if people want say two sweatshirts as two different sizes? Is that feasible?

  • roneet
    Replied on October 30, 2020 at 9:52 PM

    Follow this, if you need to create sub-products:

    1604109100 5f9cc32c42c56 888888888 Screenshot 10

    Guide: https://www.jotform.com/help/264-create-sub-products-based-on-a-product-option

    Let us know if you have further questions.

    Thanks.