I can't find all my forms

  • lynnschultept
    Asked on October 29, 2020 at 7:02 PM

    When I log into using lschultept or lynn@instituteforbirthhealing.com neither has any forms in there. I have about 10 forms I've created and I can't get access to them. Can you help please?


    Lynn Schulte

  • John Support Team Lead
    Replied on October 29, 2020 at 11:43 PM

    Hello Lynn - I can see there were 22 forms on the account. Could you please try clearing your browser's caches and login again to the account? See if the forms will be shown now.

    If it still persists, please capture a screenshot of your browser's console report while in the My Forms page of the account. Here's a guide on how-to-get-a-console-report-from-most-common-browsers.

    While here's a guide on how-to-post-screenshots-to-our-support-forum.