Forms when loading trigger backend unavailable error

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    Greg Morancey 
    Asked on October 29, 2020 at 07:38 PM

    Form throws error onload. Say backend currently unavailable. I cleared the form cache but users and employees still experiencing this error

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    ashwin_d
    Answered on October 30, 2020 at 12:18 AM

    I am sorry for the trouble caused to you. I did check your webpage where you have embedded your form and it seems to display correctly. Please check the screenshot below:

    1604031403_5f9b93ab27be6_embeddedForm.pn

    It must be a temporary issue which caused the error. I would suggest you to please test your form again and get back to us if the issue persists, we will escalate it to our backend team.

    We will wait for your response.