- MelissaAsked on May 21, 2011 at 07:12 PM
I am considering using your midrange starter form builder for 1,000 submissions for my website and want to know if I exceed that amount, at which point will I be able to upgrade to the 1,000,000 user leve,l and how would I do that? Thank you
- JotForm SupportliyamAnswered on May 22, 2011 at 01:04 AM
You will be able to upgrade your account anytime.
When you are nearing your monthly submission quota, you will be notified by the system via email. Wen you decide to upgrade your Premium account to Professional, you can simply go to the pricing page and click the upgrade button to upgrade your Premium account to Professional account.
If you need further clarification, please let us know.
- allanftdAnswered on May 22, 2011 at 01:14 AM
Thank you for your interest in JotForm. If you're nearing the 1000 monthly submissions limit for the Premium (midrange) account, you will receive an email notification warning you that you are about to reach the 1000 limit. At this point, if you want to increase your submission limit, you need to log in to your JotForm account and go to the Upgrade Page to upgrade to the Professional membership package.
You can also keep track of the submissions you have already received by logging in to your JotForm.com account.
We hope you find this information useful. Please let us know if you have any other questions or concerns. We're very eager to assist you.