What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am considering using your midrange starter form builder for 1,000

    Asked by Melissa on May 21, 2011 at 07:12 PM

    I am considering using your midrange starter form builder for 1,000 submissions for my website and want to know if I exceed that amount, at which point will I be able to upgrade to the 1,000,000 user leve,l and how would I do that? Thank you

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    JotForm Support

    Answered by liyam on May 22, 2011 at 01:04 AM

    Hello Melissa,

    You will be able to upgrade your account anytime.  

    When you are nearing your monthly submission quota, you will be notified by the system via email.  Wen you decide to upgrade your Premium account to Professional, you can simply go to the pricing page and click the upgrade button to upgrade your Premium account to Professional account.

    If you need further clarification, please let us know.



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    Answered by allanftd on May 22, 2011 at 01:14 AM

    Hi Melissa,

    Thank you for your interest in JotForm. If you're nearing the 1000 monthly submissions limit for the Premium (midrange) account, you will receive an email notification warning you that you are about to reach the 1000 limit. At this point, if you want to increase your submission limit, you need to log in to your JotForm account and go to the Upgrade Page to upgrade to the Professional membership package. 

    You can also keep track of the submissions you have already received by logging in to your JotForm.com account.

    We hope you find this information useful. Please let us know if you have any other questions or concerns. We're very eager to assist you.