Time (AM/PM) and Phone number (Area Code) issue

  • Profile Image
    l101
    Asked on October 29, 2020 at 11:45 PM

    Hi there,

    For some reason the Time (when we chose Current time in Options) in the form is displayed just the opposite.

    When it is AM it displays PM. And changing the time Option to 24 hrs format is not very professional.

    Also, is there any way to remove Area Code section on the Phone number field?

    Thank you !


  • Profile Image
    Vick_W
    Answered on October 30, 2020 at 03:01 AM

    Hi there,

    Currently, you have 24 hour format active in your form, due to which I can not check the issue you are reporting. So I created a clone of your form and the AM/PM is working as expected here.

    1604040929_5f9bb8e1332cf_

    Area code in the phone field is there by default and it can not be removed. I can see that you are currently using a numbers field to collect phone numbers.

    If you want to clone the form I created please use the following link:

    https://form.jotform.com/203031782949964

    Here is how you can clone it.

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Thanks.