When I log in I do not see any of my forms. Where did they go?

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    Sue Barbosa 
    Asked on October 30, 2020 at 12:50 AM

    We are using this for our business. I need to have the information available at all times.

    Please let me know how to view my forms.


    username: pactox9348

    1604033386_5f9b9b6a1d782_

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    Mike_G
    Answered on October 30, 2020 at 04:06 AM

    The instructions on how you can view the submissions of your form can be found in this guide.

    Reference Guide: How-to-view-Submissions

    As for you not being able to see your forms when you log in, we would like to apologize for any inconvenience. I have checked the account associated with the email address you are contacting us from and it has an active status.

    I would suggest that you try clearing your current browser's cache or you can also try logging into a different browser and/or device to test the issue.

    Feel free to let us know if you need any further assistance.

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    Mike_G
    Answered on October 30, 2020 at 04:44 AM

    We would like to apologize for any inconvenience the issue you are having is causing you. The issue has already been escalated to our developers and please be assured that once we get an update we will notify you on this ticket the soonest.

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    Mike_G
    Answered on October 30, 2020 at 05:00 AM

    We would like to again apologize for any inconvenience. I'm glad to inform you that we just got an update from our developers that the issue has already been resolved. Please check your account and forms again and feel free to let us know if, in any case, the issue persists on your end.