Images missing from submission report

  • Profile Image
    rtolmach
    Asked on October 30, 2020 at 01:27 AM

    Hi JF!

    Our submission report form / table does not show some of the images that we believe were uploaded.


    The two columns that should always have photos are named:

    Wide banner photo for gift page. The next page will let you crop it to the correct width: 

    Please provide a photo of the gift, which will appear on greeting cards and certain pages of . . .

    Among the submissions with no images in the two columns are those with these Submission IDs:

    4078494472218428865

    4078487902214937511

    4078480312213800430

    4078477562211316854

    Those photos are required, and I believe they have always been. We use Uploadcare app for them.


    Thank you very much!








  • Profile Image
    jherwin
    Answered on October 30, 2020 at 04:00 AM

    The users might have been able to bypass the fields due to their browser's javascript is disabled/turned off. The required fields are checked using javascript and as such if they are disabled, then the user will be able to submit the form even, if a required field is not filled.

    In order to prevent the user from submitting the form, if their javascript is disabled, you can add the NoScript widget to your form. When this widget is added to the form, it will conditionally hide the entire form and display the message you defined when JavaScript is disabled in their browser.

    You can find the widget here: https://www.jotform.com/widgets/search/noscript

    Please let us know if you still receive submissions without a banner after adding that widget.