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kerkAsked on October 30, 2020 at 5:19 AM
Hi
After using report builder for 2 months
still all the forms i build do not update the live-number of submissions
When i rebuild from scratch it takes the new number.And does nog update after that either.
Help would be appreciatedEg.
has 84 submissions per this morning
eg
https://eu.jotform.com/report/20270320402303227
has 0 subimssione. But when i embed code in a website the number of sumossions is 1
Greetings Peter
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Richie JotForm SupportReplied on October 30, 2020 at 7:18 AM
I have tested a cloned version of your form but I can't seem to replicate the issue with the report builder.
The data is updating when a new submission is received.
I would suggest creating a new report. This time, kindly share the console logs.
Guide:https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers?
You may post the logs as a screenshot -How-to-add-screenshots-images-to-questions-to-the-support-forum
Please give it a try and let us know how it goes.