Colors not applying

  • Profile Image
    bernlo
    Asked on October 30, 2020 at 07:02 AM

    Hi,

    I made a custom color theme and applied it to the https://form.jotform.com/203003976022344

    (Should be black and white).

    The colors are not applying either to the preview or the published form.

    Can you please help me out?

    Br,

    Nils

  • Profile Image
    Vick_W
    Answered on October 30, 2020 at 07:21 AM

    Hi Nils,

    After adding all the theme colors please click on the "SAVE AS THEME" option at the end as shown below.

    1604056789_5f9bf6d55d910_

    Then select that theme in the "Themes" tab.

    1604056853_5f9bf715ebaa8_

    Then it will get applied to your form. Please try it and let us know if you need further assistance.

    Thanks.

  • Profile Image
    bernlo
    Answered on October 30, 2020 at 07:26 AM

    Hi,

    That was what I did, including clearing the Form Cache.

    Still the wrong colors. Shows correct colors until you preview or publish.

    1604057256_5f9bf8a812b35_

  • Profile Image
    gerardw
    Answered on October 30, 2020 at 07:48 AM

    I have updated that theme on your form and it is working in live mode also.

    Please check and let us know.

  • Profile Image
    bernlo
    Answered on October 30, 2020 at 07:51 AM

    Looks better. What did you do to make it work?

  • Profile Image
    gerardw
    Answered on October 30, 2020 at 08:37 AM

    Hello,

    I just saved the theme, gave it the name "TURA theme" and it automatically applied on the form.

    Glad to know the theme is now working at your end.

    Should you face any further difficulties, please do let us know.